Contact SnapTik

Have a question about the SnapTik TikTok video downloader, found a bug or want to suggest something? Email us at [email protected]. We usually reply within 3 working days.

Before you write

Many questions are answered on these pages:

• TikTok download not working? 9 fixes
• How to copy a TikTok link
• Download TikTok videos on iPhone
• Download TikTok videos on Android

What to include

• The TikTok link you pasted
• The error message you saw
• Your device and browser, for example "iPhone 15, Safari"

Copyright and removal requests

If you made a video and want it blocked from SnapTik, use the steps on our copyright removal page.

Please note

SnapTik is an independent tool. We are not part of TikTok or ByteDance, so we can't help with TikTok accounts, bans or passwords. For those, contact TikTok directly.